Responsibilities:

• Basic Job Purpose
• 1. Provide proper and sufficient sales coordination & order processing to Sales & Marketing team.
• 2. Handle all office administrative functions and ensure its efficiency.
• Duties & Responsibilities
• 1. Provide secretarial support to the unit head and assist the sales team whenever required.
• 2. Coordinate, arrange and take minutes of meetings.
• 3. Receive, sort and distribute incoming emails, mails, and faxes.
• 4. Attend to local supplier enquiries.
• 5. Update sales team on latest products information and products pricing.
• 6. Attend to customer enquiries and solve customer complaints.
• 7. Perform monthly stock take for products being assigned.
• 8. Work closely with sales and admin team and other functions to ensure customer complaints are resolved effectively and in a timely manner.
• 9. Ensure availability of a comprehensive set of marketing and sales tool including brochures, flyers, sales data sheets, customer survey questionnaire, and etc.
• 10. Update monthly BM & Branches sales performance for management reviews.
• 11. Assist in implementing new / existing product promotion and other marketing activities.
• 12. Prepares reports by collecting, analyzing, and implementing sales information for management reviews.
• 13. Assist unit head to formulate and implement sales and marketing plans & review plan regularly.
• 14. Review sales quotation of sales personnel before send to customers.
• 15. To perform and assist in any ad-hoc projects assigned by the management from time to time.
• 16. To assist in supporting the customer service department if needed.
• 17. Perform other related duties incidental to the work described herein.